Game down after selected Chars

Hi when i selected my char the game go down without error message.
My game is updated.
My antivirus software is off.

The symptom may indicate an incorrectly updated game or gameguard. Try to update the new installation again.

[Thunderbaby]

Hello. If this has not been resolved, try the following. Make another character on your account or if you have one, log in with it, then relogate and it will probably work. In principle, Xcrash is an error, it just doesn't display the message for some reason. Gl!