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Author Topic: Missing Ecoins for the Chantra Shop  (Read 12551 times)

Rever
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Missing Ecoins for the Chantra Shop
« on: July 09, 2021, 08:24:18 AM »
A day and a half ago I donate a few dollars in order to get a few things from the chantra shop. The transaction cleared and I waited a while but the coins have yet to show up, and my account control panel still says I have 0 coins. I may have closed the window of the transaction too quickly and missed a step to credit them to my account or something, but the money is still gone and I would rather like to get the coins.
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Amoswar

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Re: Missing Ecoins for the Chantra Shop
« Reply #1 on: July 09, 2021, 08:27:42 AM »
send a ticket via Helpdesk on forum,

add to the ticket the number of the transaction and your account name,

as soon as a GM is online, your cc will be credited,

GL
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Rever
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Re: Missing Ecoins for the Chantra Shop
« Reply #2 on: July 09, 2021, 08:48:18 AM »
Thank you kindly, working on it.
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okoń
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Re: Missing Ecoins for the Chantra Shop
« Reply #3 on: July 17, 2021, 04:49:16 PM »
Hello I don't see Helpdesk section on forum
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