Game frozzed

Hello Admin
Since today my game freezes again and again at the beginning when it loads at the picture with the golem and the bridge in the background.
what can I do?
I uninstalled and reinstalled it myself, I downloaded it completely and added everything to the exceptions!
graphics card driver is up to date and also win updates

[Episode Guide]

After fresh installation, restart your computer.

it works again, many thanks for the help