Author Topic: "Incorrect user ID"  (Read 1500 times)

Pipe~

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"Incorrect user ID"
« on: December 30, 2013, 08:24:51 PM »
I've been trying to log on all day and i can sign in from the game starter but can't select a server and instead get a "Incorrect user ID". if i was banned, Why? and for how long?
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robinator002

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Re: "Incorrect user ID"
« Reply #1 on: December 31, 2013, 07:36:33 AM »
It's your antivirus

I made a thread on how to solve this:

http://forum.justac.net/index.php?topic=2481.0

Balverine

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Re: "Incorrect user ID"
« Reply #2 on: December 31, 2013, 07:46:58 AM »
antivirus or maybe banned , look here if you are in the list

http://forum.justac.net/index.php?topic=1329.0

Pipe~

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Re: "Incorrect user ID"
« Reply #3 on: December 31, 2013, 01:54:56 PM »
I don't think its an antivirus or a ban. See two of my accounts have this problem but I created another one yesterday and it can get on just fine. It's just the two i created before the patch. during the process i thought my password was out of wack so I reset it but couldn't because I couldn't enter the right number code to verify it was done by a human. In return it said my account was blocked, but I can still sign in and do everything. I just can't get into the game :(
Leader of Prime
The Squad ~
lv49archer - Smartwater
lv97swash - Cascade
Lv120archer - Fabreze(RIP)

robinator002

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Re: "Incorrect user ID"
« Reply #4 on: December 31, 2013, 08:52:49 PM »
go to your justac folder and check is aukbhook.dll  is still there. If it is not, it's your antivirus.

Maybe check your firewall and close applications like skype, chrome, ..

If still can't login, make a ticket for admin. The only problem I can help you with is the antivirus problem sorry

Shajik

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Re: "Incorrect user ID"
« Reply #5 on: January 01, 2014, 09:24:06 AM »
If ur user id is craft, u are banned

Pipe~

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Re: "Incorrect user ID"
« Reply #6 on: January 01, 2014, 06:17:08 PM »
If ur user id is craft, u are banned

How do you know?
Leader of Prime
The Squad ~
lv49archer - Smartwater
lv97swash - Cascade
Lv120archer - Fabreze(RIP)