Justac Forum
Official Announcements => Support => Topic started by: zulejh on March 19, 2022, 04:05:59 PM
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Hello,
I played Justac Archlord about 2 years ago. I had a boom of nostalgia and want to get back to it! However, upon trying to log in it prompts the error that my password is wrong. I am 100% sure that my ID and Password are correct, perhaps it got reset due to the long period of inactivity?
I would try retrieving a new password but I've forgotten to which e-mail my account was registered. Could you provide me with this info maybe? I can provide you with my username/password...I could even give you the exact details of my character and the gear he had for confirmation. I have tried creating another character under my old character's name and it says the name is already taken. If an admin could reach out to me I could give confirmation of my character's name and the full inventory he last had (what I can remember which is like 85% of it). I would greatly appreciate if someone could look into this as my sentimental value to that character is too high to let him slumber in the past... Thanks!
Best Regards
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so you played on old server that burned
this is new server
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Hello,
I played Justac Archlord about 2 years ago. I had a boom of nostalgia and want to get back to it! However, upon trying to log in it prompts the error that my password is wrong. I am 100% sure that my ID and Password are correct, perhaps it got reset due to the long period of inactivity?
I would try retrieving a new password but I've forgotten to which e-mail my account was registered. Could you provide me with this info maybe? I can provide you with my username/password...I could even give you the exact details of my character and the gear he had for confirmation. I have tried creating another character under my old character's name and it says the name is already taken. If an admin could reach out to me I could give confirmation of my character's name and the full inventory he last had (what I can remember which is like 85% of it). I would greatly appreciate if someone could look into this as my sentimental value to that character is too high to let him slumber in the past... Thanks!
Best Regards
read this: http://justac.net/News/Notices/172.html
http://justac.net/News/Notices/173.html
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If that was the case, how come my name is still unavailable? I can't create a character under my old character's name and trust me...it's a very specific name that I'm sure nobody else could have thought of...
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Hello, we offered name reservations for the first month after the server was opened. If you have any further questions, please contact me via the Helpdesk http://forum.justac.net/index.php?action=helpdesk;sa=newticket and provide your account details.
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I never used HelpDesk though. Is it possible to carry this conversation over on Discord PM? If yes I'll give you my discord, if not give me the helpdesk details and I'll download and install it and contact you there somehow
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I never used HelpDesk though. Is it possible to carry this conversation over on Discord PM? If yes I'll give you my discord, if not give me the helpdesk details and I'll download and install it and contact you there somehow
If you check the forum, there are options.
HOME - HELP - SEARCH - HELPDESK - PROFILE - MY MESSAGES - MEMBERS
You go to HELPDESK.
Post New Ticket.
Add a title for the ticket,and write your things you want.Thats all
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Thanks just sent my ticket, big thanks guys and looking forward for answer. Cheers
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I never used HelpDesk though. Is it possible to carry this conversation over on Discord PM? If yes I'll give you my discord, if not give me the helpdesk details and I'll download and install it and contact you there somehow
If you check the forum, there are options.
HOME - HELP - SEARCH - HELPDESK - PROFILE - MY MESSAGES - MEMBERS
You go to HELPDESK.
Post New Ticket.
Add a title for the ticket,and write your things you want.Thats all
ahahhahahahaha :-* :-* :-* :-*