Justac Forum

Official Announcements => Support => Topic started by: Arch792 on March 02, 2022, 11:01:13 PM

Title: Network Failure, can not log in.
Post by: Arch792 on March 02, 2022, 11:01:13 PM: Hello, Its been quite sometime since I been on this game.

Upon logging into the game, I get an error: Network Failure, can not log in.

I been getting this non-stop, has anyone else have been getting this problem, and yes, I did run the .exe as Admin.

Also, is there a way to scan/verify the files as I don't see an option for it, thanks again.
Title: Re: Network Failure, can not log in.
Post by: burba_cz on March 02, 2022, 11:05:19 PM: firewall?
Title: Re: Network Failure, can not log in.
Post by: Arch792 on March 02, 2022, 11:08:41 PM: I was going to modify the post but I also got this error:

Your session timed out while posting. Please try to re-submit your message.

Cause I forgot to say that its within the AV(Anti-Virus) exception list, even if I had it completely shut off, I still can not log in.
Title: Re: Network Failure, can not log in.
Post by: Game Operator on March 02, 2022, 11:20:05 PM: Hello,
refresh DNS:
ipconfig /flushdns
Title: Re: Network Failure, can not log in.
Post by: Arch792 on March 02, 2022, 11:22:40 PM: Still Network Error, also, this is with and without the use of VPN.
Title: Re: Network Failure, can not log in.
Post by: Game Operator on March 02, 2022, 11:35:59 PM: Send us account details by Helpdesk.
Title: Re: Network Failure, can not log in.
Post by: makayama on December 24, 2022, 06:44:35 PM: i face same problem with my username i disable av / firewall and still getting same error message
Title: Re: Network Failure, can not log in.
Post by: D0gm4 on December 25, 2022, 09:05:20 AM: Quote from: makayama on December 24, 2022, 06:44:35 PM
i face same problem with my username i disable av / firewall and still getting same error message

hi,
i often get those inquire, when ppl using any aditional security software.

clean ur justac folder (but dont delete it)
check now for windows updates.

plz follow now this guide carefully:
http://forum.justac.net/index.php?topic=335.0

to make sure, to not have future problems after windows updates, turn off ur security software and make the same exception settings also in windows defender.

stay safe
Title: Re: Network Failure, can not log in.
Post by: Lure on December 26, 2022, 04:10:14 AM: Quote from: makayama on December 24, 2022, 06:44:35 PM
i face same problem with my username i disable av / firewall and still getting same error message

1、Close or uninstall all firewall && antivirus software

2、Delete all ARCHLORD related folders on the hard disk

3、Redownload http://www.justac.net/download/

4、Install Microsoft VC++runtime collection 2022.06.21

5、Update Game

6、if Still Network Failure, Maybe it's your local network problem. try DNS 8.8.8.8 or Restart the optical cat or router

7、If none of the above methods can solve the problem, you may need to try VPN