Justac Forum

Official Announcements => Support => Topic started by: Cain on April 12, 2021, 11:07:28 AM

Title: big question !!
Post by: Cain on April 12, 2021, 11:07:28 AM
how do you return the value of the things and characters we had in the game?
Mine were over 3000 euros, and I think other players have the same question
Title: Re: big question !!
Post by: D0gm4 on April 12, 2021, 12:51:14 PM
Hi,

they do not return the value of your character and/or real money trades.
they will charge your bought EC from the last 6 month on your new character.

stay safe
Title: Re: big question !!
Post by: smoothie on April 12, 2021, 02:59:26 PM
I have very big answer for your big question.
You account is worth 0€, zero, nothing, null.  Like all our accounts. It always were.
This value is only in your head.
There are 3 kind of players:
those who buy only ec to support server to keep it alive
those who pay nothing and buy all in game for farmed gold (they buy ec as well from other players - so they are server supporters partially)
and those who buy all for real money from other players (they don't support server but other players)

guess which group cry now most?

It's like your nephew drew a picture and you gave him a dollar for it. Picture has burned but for you had very big value. There is no possibility to draw exactly same picture. So where you go to demand your dollar back? To those who caused fire, to your nephew, to paper company which made flammable paper? Maybe you will ask them for new picture for free?

Title: Re: big question !!
Post by: Cain on April 12, 2021, 07:26:22 PM
i wait my money in my PayPal
if no , i know after my road , and you road
Title: Re: big question !!
Post by: burba_cz on April 12, 2021, 07:38:43 PM
 silly threats
don't act as terrorist Cain
you can play or not, nobody cares, really
nobody will beg you to play
Title: Re: big question !!
Post by: Cain on April 12, 2021, 08:51:04 PM
ofc , now all zeros in game talk
i pay for this game up to 5000 euros last 3 years and i want my money back
the mistake was theirs, no player's fault for their own mistake to lose everything in the game.
I think other players who had accounts with great value to ask for their money back
Title: Re: big question !!
Post by: stenboy13 on April 12, 2021, 09:09:41 PM
Not gonna happen i can tell you that much. so i guess either continue to spam forum or just give up bcz ur not gonna get it back.

5.000 euro on ecoins thats alot damm. or did you count also what you buy from other players bcz thats not really supported by Justac anyway.
Title: Re: big question !!
Post by: Cain on April 12, 2021, 09:23:00 PM
Not gonna happen i can tell you that much. so i guess either continue to spam forum or just give up bcz ur not gonna get it back.

5.000 euro on ecoins thats alot damm. or did you count also what you buy from other players bcz thats not really supported by Justac anyway.

yes and for uniques from other players , but for ec it's up to 3k euros believe me i play 50 accounts
Title: Re: big question !!
Post by: stenboy13 on April 12, 2021, 09:40:39 PM
Not gonna happen i can tell you that much. so i guess either continue to spam forum or just give up bcz ur not gonna get it back.

5.000 euro on ecoins thats alot damm. or did you count also what you buy from other players bcz thats not really supported by Justac anyway.

yes and for uniques from other players , but for ec it's up to 3k euros believe me i play 50 accounts

Yep that s.ucks but i doubt ur gonna get something back
Title: Re: big question !!
Post by: Thunderbaby on April 12, 2021, 09:45:29 PM
Although I only spent € 200 on the game, if I look at the value of the things I got overall, the finite value was much higher. Hurt? Yes. But when I think about it, the price of about 3 Ps4 games which is max 1-2 weeks experience is really negligible. I had a great time for 8 years. I am grateful to the team for not giving up and bringing new opportunities and improvements even after Webzen ceased to exist. They would continue after this case, yet believe me it is a bigger slap in the face for them than for us players. Now you can push the Woc ot but it's like organic grass: there is but not the real one so I'd rather not buy it :) So calm down !, let go! Let's start again! We play like we used to! :)
Title: Re: big question !!
Post by: Cain on April 12, 2021, 09:53:47 PM

It is a pity to lose what we have gained all these years
We were not happy, we paid and farm to get them
Title: Re: big question !!
Post by: smoothie on April 12, 2021, 09:56:50 PM
speaking of refunds
return all volunteer ecoins/gold you fraud while you was volunteer Cain
5k € demands you are fking joke
Title: Re: big question !!
Post by: Cain on April 12, 2021, 10:05:37 PM
no comments boy
i want talk only with serious players
if you no understand and no believe me it's your fucking problem ok ?
Title: Re: big question !!
Post by: smoothie on April 12, 2021, 10:10:27 PM
make a lawsuit and send to china or anywhere justac come from
or send it to OVH

good luck moron
Title: Re: big question !!
Post by: Wbuff on April 13, 2021, 08:22:37 AM
how do you return the value of the things and characters we had in the game?
Mine were over 3000 euros, and I think other players have the same question


most of us dont have same question coz they already answered
Title: Re: big question !!
Post by: nutela on April 13, 2021, 10:23:59 AM
Sorry for the lose, but they clearly said even before that they dont support real money trades or anything off from the game, aswell the ec are donation so they have nothing with it.
Title: Re: big question !!
Post by: Crackfarmer on April 13, 2021, 01:36:55 PM
did webzen give you back your money when they stopped archlord service? i don't think so... this is an unofficial private server. it's stupid to think u will get money back.
Title: Re: big question !!
Post by: Atteon on April 14, 2021, 12:05:05 AM
imagine spending 5k euro on a game
(https://cdn.vox-cdn.com/thumbor/tYW7_2OBEsfJ3BKsdq_fCLYG5Vk=/0x0:722x800/1200x0/filters:focal(0x0:722x800):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/10838093/LUL.jpg)
Title: Re: big question !!
Post by: wixler on April 17, 2021, 05:33:45 AM
The different perspectives voiced here are interesting to me.
I also am saddened at the loss of the server files.
But the most poignant loss, the first to come to mind is the loss of an era.
The friends, the struggles, The nightly Boss runs in RvR for years, the castles and guilds.
The refining of characters and friendships.
Then the loss of the fun toys and shiny things.
The money spent didn't bother me at all, it was money well spent.
Hours and years of entertainment.
I could have spent it anywhere, movies, dinners, drive-ins, concerts, bowling.
But me and the wife chose Justac after Cm, then Webzen closed and we have no regrets, just a sense of something cherished lost forever.
Miss you all.
                  Cheers,
          Flag/Vale & many others
Title: Re: big question !!
Post by: HuaWei on April 17, 2021, 05:39:02 AM
The different perspectives voiced here are interesting to me.
I also am saddened at the loss of the server files.
But the most poignant loss, the first to come to mind is the loss of an era.
The friends, the struggles, The nightly Boss runs in RvR for years, the castles and guilds.
The refining of characters and friendships.
Then the loss of the fun toys and shiny things.
The money spent didn't bother me at all, it was money well spent.
Hours and years of entertainment.
I could have spent it anywhere, movies, dinners, drive-ins, concerts, bowling.
But me and the wife chose Justac after Cm, then Webzen closed and we have no regrets, just a sense of something cherished lost forever.
Miss you all.
                  Cheers,
          Flag/Vale & many others

Nice :-*
Title: Re: big question !!
Post by: Oldfan on April 17, 2021, 09:18:28 PM
The different perspectives voiced here are interesting to me.
I also am saddened at the loss of the server files.
But the most poignant loss, the first to come to mind is the loss of an era.
The friends, the struggles, The nightly Boss runs in RvR for years, the castles and guilds.
The refining of characters and friendships.
Then the loss of the fun toys and shiny things.
The money spent didn't bother me at all, it was money well spent.
Hours and years of entertainment.
I could have spent it anywhere, movies, dinners, drive-ins, concerts, bowling.
But me and the wife chose Justac after Cm, then Webzen closed and we have no regrets, just a sense of something cherished lost forever.
Miss you all.
                  Cheers,
          Flag/Vale & many others

Well said ! Nice things coming from a virtual world  :D
Title: Re: big question !!
Post by: La6o0of7 on April 18, 2021, 10:50:48 PM
how do you return the value of the things and characters we had in the game?
Mine were over 3000 euros, and I think other players have the same question

I have your answer it’s easy just make new chars sell your family house steal your parents credit card zin vuala buy ecion Zapatista worth 5000 euros
Title: Re: big question !!
Post by: Ravenous on April 22, 2021, 02:33:15 AM
There should be some form of compensation for players who have spent years building there chars. The offer to replace 6 months of ec bought is better than nothing and may be enough for some but not enough for others. I bought lots of ec years ago but stoped playing for 5 years and came back just a few months before the fire. I had a ton of ec staked from previous years.... so for me it's almost a complete loss... I did buy 20 worth in the last few months but that's nothing compared to what I lost. I think for better compensation and for justac to be truly compationet towards people who invested money and time, he should offer a toon of our choosing at max lvl, with a choice of a set of op rings and neck to keep from the npc. And somthing that makes no sence to me is why was there no back up server outside of the server building. And if that backup server burnt then how are you getting the information to compensate 6 months of ec to players? Seems odd to me..
Title: Re: big question !!
Post by: stenboy13 on April 22, 2021, 08:26:17 AM
Because the payment of EC is tracked trough their payment provider + the player has to send purchase information (email) to Justac.


So thats why.
Title: Re: big question !!
Post by: Ravenous on April 23, 2021, 05:10:36 AM
Thanks stenboy13 for clearing that part up 👍
Title: Re: big question !!
Post by: smoothie on April 23, 2021, 05:26:17 AM
it's obvious
if paid by PP or this second platform they have whole infos it's not connected with OVH servers which burned

they can refund what they can and that's it, deal with it or go play other game. 
I suggest close this qq thread
Title: Re: big question !!
Post by: kudoxxx on April 25, 2021, 05:51:34 AM
Did Webzen gave you your money back when they closed the server?
No right?

Did Codemasters give you any type of compensation when they decided to... screw the game selling it to Webzen?
No right?

So what if Justac just decide to close the server... Think about it and thank Justac we still can play this game
Title: Re: big question !!
Post by: king on April 25, 2021, 10:12:05 AM
when we can expect server to be open again ? :) any info ? :D
Title: Re: big question !!
Post by: D0gm4 on April 25, 2021, 05:40:13 PM
when we can expect server to be open again ? :) any info ? :D

should be at 30/04/21

check also here http://forum.justac.net/index.php?topic=60.msg300#msg300
Title: Re: big question !!
Post by: Windspeed on April 28, 2021, 09:05:25 PM
Feel sorry for your lost, and feel funny form your reaction...I know it must be hard to believe they fk the server up, but isn't this was already know when we first day of playing a private server? You know maybe these guys maybe just close the server and run with your money( which, they are not at this point). Learn to remember, but not the complaint, remember the good times. 5k is nothing compare to your entire life circle, so why not spend 10k this time and stand on top of the players again this time. Btw, were you the top 10? If yes, spend 10k, if not, try to spend 1k this time.  ;D   I spent maybe 1k, and Earth was top 1 or at least 2, Ocean was 1 or 2, since I may not pvp with x7000, but I do kill all zerks pvped, (I didn't kill tanker? I think, I don't remember, we both stop I think, so either he was 1st, or me.. well...) And I sold all for 600 and left the game...

so man, don't be up sad, just a game, play for fun, not pay for unhappiness.
Title: Re: big question !!
Post by: Devastator on April 29, 2021, 05:07:01 PM
@Cain

Please change your name, you're making me feel ashamed,

Thanks
Title: Re: big question !!
Post by: Windspeed on April 29, 2021, 08:08:55 PM
@Cain

Please change your name, you're making me feel ashamed,

Thanks

LMAO...
Title: Re: big question !!
Post by: CAlN on April 29, 2021, 11:35:18 PM
how do you return the value of the things and characters we had in the game?
PLS don"t bulshit me I now you can retourn it is pity i wanna money back
Title: Re: big question !!
Post by: burba_cz on April 29, 2021, 11:55:09 PM
how do you return the value of the things and characters we had in the game?
PLS don"t bulshit me I now you can retourn it is pity i wanna money back



oh no! he's back :(
Title: Re: big question !!
Post by: CAlN on April 30, 2021, 12:10:29 AM
Know I AM Back and I will WIAT it
Title: Re: big question !!
Post by: Windspeed on April 30, 2021, 04:47:33 AM
Spend another 5k, you will get them back.
Title: Re: big question !!
Post by: Ryis on April 30, 2021, 04:49:04 AM
Lmao
Title: Re: big question !!
Post by: pimliko on April 30, 2021, 06:32:13 PM
Know I AM Back and I will WIAT it

Do you have bigger letters?