Justac Forum

Official Announcements => Support => Topic started by: aljaz6533 on May 25, 2021, 09:03:01 AM

Title: More acc - Crashh
Post by: aljaz6533 on May 25, 2021, 09:03:01 AM

Hey all,
 
After i tried to login new character/twink etc it crashes leaving only first game.

More clients is working only when you try to login without administrator (but it also ends there)

Using windows 10, 64bit, tried almost everything from:
reinstaling,
Creating 2x folder,
allowing and disabling in windows defender,
tryed lauching as win 7,8,xp - nothing works. Works only with 98 but whole computer freeze and crash!

Anyone have any info how to fix that?
Thanks,

Title: Re: More acc - Crashh
Post by: D0gm4 on May 25, 2021, 01:00:16 PM

Quote from: aljaz6533 on May 25, 2021, 09:03:01 AM

Hey all,
 
After i tried to login new character/twink etc it crashes leaving only first game.

More clients is working only when you try to login without administrator (but it also ends there)

Using windows 10, 64bit, tried almost everything from:
reinstaling,
Creating 2x folder,
allowing and disabling in windows defender,
tryed lauching as win 7,8,xp - nothing works. Works only with 98 but whole computer freeze and crash!

Anyone have any info how to fix that?
Thanks,

Hi,
so the first client works?
just multiclient crash?
at what stage ur game close? at char selection?

If its at charselection, create a char, which is in town, log him > relog > and select ur char u wanted to start.

Title: Re: More acc - Crashh
Post by: aljaz6533 on May 25, 2021, 05:25:22 PM

It crashed seconds before you start, so before game guard etc.
Only first client working than its over.

Title: Re: More acc - Crashh
Post by: D0gm4 on May 26, 2021, 06:40:38 AM

Quote from: aljaz6533 on May 25, 2021, 05:25:22 PM

It crashed seconds before you start, so before game guard etc.
Only first client working than its over.

idk what security system u use, so i will explain it just for windows defender.
*make sure, that previous used security software was uninstalled correctly!
*make sure, that the following settings can be used on every security software.

Windows 10:

clean ur Justac folder.

Go to Start  > Settings  > Update & Security
> Windows Security > Virus & threat protection.

select "virus & threat protection"
select virus protection settings
select "real-time protection" and DISABLE it.

extract ur game to Justac folder.

switch back to virus protection settings.
scroll down and select "Exclusions"
add there the:
Alefclient.exe
aukbhook.dll
JustArchlord.exe
and your Justac folder

Save it.
go back and ENABLE "real-time protection" again

Title: Re: More acc - Crashh
Post by: aljaz6533 on May 26, 2021, 06:03:36 PM

Hey,
thanks for your help, did everything as you said - still the same issue.