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Official Announcements => Report => Topic started by: jyathome on September 27, 2021, 06:37:51 AM

Title: chantra purchase fail
Post by: jyathome on September 27, 2021, 06:37:51 AM
i bought a pack of compund potion, but it doesn't appear in my chantra bag.
ecoins are gone already
Title: Re: chantra purchase fail
Post by: Amoswar on September 27, 2021, 07:16:12 AM
There is a temporary bag where the Ecoins goes in first, before going into your chantra bag.

That temporary bag has MULTIPLE pages, look other pages if it didnt go there and just accept it and it will go into your chantra bag where you can use it
Title: Re: chantra purchase fail
Post by: jyathome on September 27, 2021, 09:43:11 AM
There is a temporary bag where the Ecoins goes in first, before going into your chantra bag.

That temporary bag has MULTIPLE pages, look other pages if it didnt go there and just accept it and it will go into your chantra bag where you can use it
thanks for reply,
yea, i know and that's how i get the other items before.
but this one happened today is different, just gone for no reason.
is there any chance i can get it back or ecoin back?
Title: Re: chantra purchase fail
Post by: jyathome on September 27, 2021, 09:49:40 AM
There is a temporary bag where the Ecoins goes in first, before going into your chantra bag.

That temporary bag has MULTIPLE pages, look other pages if it didnt go there and just accept it and it will go into your chantra bag where you can use it

wait wait, i got it on second page, i thought it would roll up automatically when i clear the first temporary page.
thanks a lot
Title: Re: chantra purchase fail
Post by: tekasker33 on November 24, 2021, 06:20:21 AM
i bought e coin but still i cant see my e coin in my chantra shop
Title: Re: chantra purchase fail
Post by: D0gm4 on November 24, 2021, 07:02:37 AM
i bought e coin but still i cant see my e coin in my chantra shop

hi, plz send a Ticket to Justac Team via TAB Helpdesk.
EC bought with credit card is delayed, to avoide frauds.
but u will get closer infos there.
stay safe