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Support / Re: Account Retrieval (need admin's help)
« on: March 19, 2022, 04:52:02 PM »
Thanks just sent my ticket, big thanks guys and looking forward for answer. Cheers
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Support / Re: Account Retrieval (need admin's help)
« on: March 19, 2022, 04:41:59 PM »
I never used HelpDesk though. Is it possible to carry this conversation over on Discord PM? If yes I'll give you my discord, if not give me the helpdesk details and I'll download and install it and contact you there somehow
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Support / Re: Account Retrieval (need admin's help)
« on: March 19, 2022, 04:25:42 PM »
If that was the case, how come my name is still unavailable? I can't create a character under my old character's name and trust me...it's a very specific name that I'm sure nobody else could have thought of...
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Support / Account Retrieval (need admin's help)
« on: March 19, 2022, 04:05:59 PM »
Hello,
I played Justac Archlord about 2 years ago. I had a boom of nostalgia and want to get back to it! However, upon trying to log in it prompts the error that my password is wrong. I am 100% sure that my ID and Password are correct, perhaps it got reset due to the long period of inactivity?
I would try retrieving a new password but I've forgotten to which e-mail my account was registered. Could you provide me with this info maybe? I can provide you with my username/password...I could even give you the exact details of my character and the gear he had for confirmation. I have tried creating another character under my old character's name and it says the name is already taken. If an admin could reach out to me I could give confirmation of my character's name and the full inventory he last had (what I can remember which is like 85% of it). I would greatly appreciate if someone could look into this as my sentimental value to that character is too high to let him slumber in the past... Thanks!
Best Regards
I played Justac Archlord about 2 years ago. I had a boom of nostalgia and want to get back to it! However, upon trying to log in it prompts the error that my password is wrong. I am 100% sure that my ID and Password are correct, perhaps it got reset due to the long period of inactivity?
I would try retrieving a new password but I've forgotten to which e-mail my account was registered. Could you provide me with this info maybe? I can provide you with my username/password...I could even give you the exact details of my character and the gear he had for confirmation. I have tried creating another character under my old character's name and it says the name is already taken. If an admin could reach out to me I could give confirmation of my character's name and the full inventory he last had (what I can remember which is like 85% of it). I would greatly appreciate if someone could look into this as my sentimental value to that character is too high to let him slumber in the past... Thanks!
Best Regards
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